isimplexity

Mobile Services

The Hidden Costs of Expensing Mobile Services

When companies face pressure to reduce costs as margins get squeezed, one of the areas that often faces scrutiny is mobile phone service. Mobile operators are notorious for making billing and service plans complicated and continuing to charge premium rates when lower cost alternatives are available. Some companies even consider eliminating mobile service altogether due …

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Global mobile roaming costs

Hey Dr. Telecom, why is mobile roaming so expensive and what can I do to lower my roaming bill?

Roaming has long been one of the largest profit centers for mobile operators. While they are being charged by other networks when the customers roam, operators tend to charge massive markups on those wholesale rates due to limited competition in this segment. Since the EU regulated roaming rates in 2008, the roaming wholesale average has …

Hey Dr. Telecom, why is mobile roaming so expensive and what can I do to lower my roaming bill? Read More »

iPad

My mobile operator is trying to get me to buy a mobile plan for my iPad. Should I do that?

Separate data plans for iPads are one of the biggest rip offs in telecom. Very few people use the mobile cellular feature at all, yet pay $20-40/month for the feature. Any cellular-enabled iPad has an eSIM that offers on-demand data plans from major operators and smaller providers. You can purchase a plan directly through the …

My mobile operator is trying to get me to buy a mobile plan for my iPad. Should I do that? Read More »

Mobile Service Management

The winning formula: Cost-Quality Balance in business mobile services

TL;DR Mobile services (workforce mobility) are essential to do business; business mobile services spend represents around 7.6% of business IT spend globally. Cost management is fundamental to profitability and is seeing an increased focus with businesses prioritising IT initiatives towards cost savings from 9% in 2020 to 27% in 2021. Workforce mobility analysis has shown …

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